Resolution of the Complaints
The complaint is initially addressed by the Program Director and/or Associate Director. If the complaint remains unresolved, then the student may write a petition to the Program Director for discussion at the next monthly Executive Committee meeting. If the complaint is still not resolved, the student may wish to follow the procedures as stated in the Institute Catalog (see 10.2.4 below). The student’s Academic Advisor will be responsible for communicating the resolution of the complaint to the student in writing within one week. A copy of this written communication will be placed in the Program Complaint file.