2014-2015 Catalog

Customer Service Certificate

C25120A

The Certificate in Customer Service is designed for retail managers, restaurant managers, and customer service managers who would like to upgrade their present skills. It will also benefit students who seek employment in these fields.

Requirements

Required Courses

CourseTitleCreditsOffered
BUS 121Business Math

3

FA, SP, SU
BUS 137Principles of Management

3

FA, SP, SU
BUS 255Organizational Behavior in Business

3

FA
MKT 120Principles of Marketing

3

FA, SP
MKT 223Customer Service

3

FA, SP

Total Credit Hours: 15