Customer Service Certificate
C25120A
The Certificate in Customer Service is designed for retail managers, restaurant managers, and customer service managers who would like to upgrade their present skills. It will also benefit students who seek employment in these fields.
Requirements
Required Courses
BUS 121 | Business Math | 3 | FA, SP, SU |
BUS 137 | Principles of Management | 3 | FA, SP, SU |
BUS 255 | Organizational Behavior in Business | 3 | FA |
MKT 120 | Principles of Marketing | 3 | FA, SP |
MKT 223 | Customer Service | 3 | FA, SP |
Total Credit Hours: 15