Contents

CMSY 106 Managing and Maintaining PCs and Mobile Devices II

In this course, students will gain the ability to troubleshoot hardware and software problems for personal computer systems, laptops, tablets, and mobile devices. Students will have hands-on, real-world experience in setting up a Local Area Network (LAN) and configurations. Students will also have hands-on experience in supporting notebooks and mobile devices. This course, along with CMSY-105, prepares students for A+ Certification offered by the Computing Technology Industry Association (CompTIA).

Credits

3

Hours Weekly

2 hours lecture, 3 hours lab weekly

Course Objectives

  1. 1. Identify the safety hazards involved in working with electronic equipment.
  2. 2. Troubleshoot personal computers, laptops, and tablet hardware problems.
  3. 3. Troubleshoot Windows Operating System startup problems.
  4. 4. Identify networking types, devices, and cabling.
  5. 5. Install, configure, and troubleshoot a small office and home office (SOHO) network.
  6. 6. Discuss TCP/IP and OSI model.
  7. 7. Discuss peer-to-peer network and client/server network.
  8. 8. Discuss various strategies of securing the Windows Operating System.
  9. 9. Determine various notebook components and troubleshoot common problems related to
    notebooks.
  10. 10. Compare and contrast various mobile device features.
  11. 11. Identify printer types, features, and managing printers in a network.

Course Objectives

  1. 1. Identify the safety hazards involved in working with electronic equipment.

    This objective is a course Goal Only

    Learning Activity Artifact

    • Other (please fill out box below)
    • Final Exam

    Procedure for Assessing Student Learning

    • Other (please fill out box below)
    • Final Exam Rubric
  2. 2. Troubleshoot personal computers, laptops, and tablet hardware problems.

    This objective is a course Goal Only

  3. 3. Troubleshoot Windows Operating System startup problems.

    This objective is a course Goal Only

  4. 4. Identify networking types, devices, and cabling.

    This objective is a course Goal Only

  5. 5. Install, configure, and troubleshoot a small office and home office (SOHO) network.
  6. 6. Discuss TCP/IP and OSI model.
  7. 7. Discuss peer-to-peer network and client/server network.
  8. 8. Discuss various strategies of securing the Windows Operating System.
  9. 9. Determine various notebook components and troubleshoot common problems related to
    notebooks.

    This objective is a course Goal Only

  10. 10. Compare and contrast various mobile device features.
  11. 11. Identify printer types, features, and managing printers in a network.

    This objective is a course Goal Only