CMSY 212 Virtual Process Management in Business

This course uses a problem-solving, project-based approach to involve students in real-life business management issues. Focusing on such areas as human resources, customer service, marketing, and financial issues, students will resolve situations employing forward-looking virtual technology with consideration of the global arena. Students will exit the course with a theoretical and practical ability to use elements of the virtual environment for business activities. Familiarity with browsers, internet concepts, and personal computers is recommended for course success.

Credits

3

Hours Weekly

3 hours weekly

Course Objectives

1. 1. Utilize tools and basic concepts for using Virtual Worlds and other Web 2.0 tools to market and advertise
   business.
2. 2. Identify advantages and challenges of participating in a virtual community.
   
3. 3. Create an avatar and a small business in a virtual world.
   
4. 4. Promote and advertise employment opportunities, business information and products in a virtual world
   
5. 5. Employ videoconferencing software for business.
6. 6. Identify applications of these technologies in business, personnel relationships and related aspects of the
   global arena.
   

Course Objectives

1. 1. Utilize tools and basic concepts for using Virtual Worlds and other Web 2.0 tools to market and advertise
   business.
2. 2. Identify advantages and challenges of participating in a virtual community.
   
3. 3. Create an avatar and a small business in a virtual world.
   
4. 4. Promote and advertise employment opportunities, business information and products in a virtual world
   
5. 5. Employ videoconferencing software for business.
6. 6. Identify applications of these technologies in business, personnel relationships and related aspects of the
   global arena.