2018-2019 Catalog

Customer Service Representative (PSCSD)

Award:  Career certificate

Pathway to associate degree:  General Studies (GSAAS)

This career certificate prepares students to work as customer service representatives for business and industry. 

For more information about educational cost, median loan debt, and other important information related to this program, please visit our website at mccneb.edu/Academics/Programs-of-Study/Information-Technology-and-E-Learning/Information-Technology.aspx.

Requirements for Customer Service Representative career certificate (27.0 credit hrs.)

BSAD 1000Introduction to BusinessONLINE

4.5

HMRL 1010Human Relations SkillsONLINEHYBRID

4.5

OR

WORK 1400Employability Skills

4.5

INFO 1001Information Systems and LiteracyONLINEHYBRID

4.5

INFO 1008Business Office CommunicationsONLINE

4.5

INFO 1010Customer Service SkillsONLINE

4.5

INFO 1211Microsoft WordONLINE

4.5