HA-631 Human-centered Communication: Mastering the Dynamics of Self, Team, and System

Prerequisite: HAH-630. Communication is the number one skill for effective leadership. Yet human communication is rife with emotions, biases, assumptions, and interpretations that impact how communication is delivered and received. This foundational course provides learners with the essential skills to optimize communication, including inspiring, influencing, and motivating others, giving and receiving feedback, and having difficult conversations.

Credits

3