Catalog 2019-2020

Business Technology

Essential Functions

The purpose of the essential functions list is to allow prospective students who are considering a career to be informed of the physical, emotional, and psychological demands related to training and employment in a field of study. These lists are provided to allow prospective students to make informed career choices by providing them with a summary of the physical abilities and personality traits that are generally required for the successful completion of a curriculum and result in employment in a field of study after graduation. For students to be successful in the Business Technology programs, they must be able to perform the following essential tasks:

  • Operate a variety of machinery and equipment, including a computer, printer, calculator, facsimile machine, telephone, scanner, and copier.
  • Oversee all aspects of general office coordination.
  • Key documents with speed and accuracy.
  • Monitor and assist with web sites.
  • Arrange meetings for departmental personnel.
  • Prepare agendas or documents for meetings.
  • Take and transcribe meeting minutes.
  • Perform and analyze research.
  • Maintain inventory lists.
  • Read and comprehend a variety of documents from computer manuals to newspapers.
  • Exert up to 20 pounds of force occasionally and/or up to 10 pounds frequently.
  • Sit at a computer for long periods of time.
  • Interact with individuals at all levels.
  • Possess organizational skills and the ability to multi-task.
  • Handle confidential information with discretion.
  • Use social media from a professional perspective.
  • Use basic mathematical formulas.
  • Communicate effectively and efficiently with others.
  • Possess excellent proofreading skills.
  • Create and modify documents such as invoices, reports, memos, letters, financial statements, and e-mail using word processing, spreadsheet, database, and/or presentation software such as Microsoft Office or other programs.
  • Attend and participate in training sessions, seminars, conferences, etc.
  • Demonstrate professional behavior and a strong work ethic.
  • Display flexibility and adaptability.
  • Conform to all rules of punctuation, grammar, diction, and style.
  • Learn new software applications.
  • Make independent judgments in the absence of management.
  • Answer the telephone, provide information and customer service, take and relay messages, and/or direct calls to appropriate personnel; return calls as necessary.
  • Maintain appropriate filing.
  • Perform bookkeeping, payroll, and budget duties.
  • Assist with or fulfill duties of appropriate personnel when necessary.
  • Maintain calendar and scheduling for appropriate staff training sessions, travel, conferences, meetings, and/or facility usage.
  • Supervise and train staff.