Catalog 2013-2014

Computer Support Specialist

Help Desk Specialist Certificate (Major Code: HD41)

Credit Required for Graduation: 25 semester credit hours

Curriculum Outline

Technical Certificate (20 Credits)

CIST 1001Computer Concepts

4

CIST 1122Hardware Installation and Maintenance

4

CIST 1130Operating Systems Concepts

3

CIST 1401Computer Networking Fundamentals

4

CIST 2130Desktop Support Concepts

3

COMP 1000Introduction to Computers

3

* Students must pass above courses with a grade of C or higher.

Electives (4 Credits)

Students must select from the following courses:

CIST 2120Supporting Application Software

4

CIST 2411Microsoft Client

4

* Students must pass above courses with a grade of C or higher.