Catalog 2013-2014

Medical Assisting

Communication Standards

  • Have adequate communication skills (verbal, non-verbal, and written) to interact effectively with individuals.
  • Speak in the English language in a clear, concise manner in order to communicate with patients (such as interviewing and taking patient history, obtaining chief complaint, and providing patient education regarding treatment plans, disease prevention, or health maintenance), families, healthcare providers, other members of the healthcare team, and the community.
  • Comprehend oral and written language including medical terminology in order to communicate with patients, families, healthcare providers, other members of the healthcare team, and the community.
  • Write in English clearly and legibly in order to document information in medical records, complete forms, and initiate written communication.