PTN 1132C Basic Business Skills for the Pharmacy Technician
This combined lecture, lab and clinic course provides an introduction to professional skills that are critical to the efficient operation of the pharmacy. Topics covered include customer service, protecting patients’ health information, ethics, third-party payers, medication and inventory control, business math applications, managing workflow, staffing and team building. Emphasis is placed on communication skills and professionalism.
Credits
1 ccOffered
SU