ITM 361 Operations Management

This course examines the short-and long-term decisions that are made in manufacturing and service systems relating to the operations function. Emphasis is placed upon maximizing productivity, improving quality and discussing key issues within operations which are of relevance in a firm’s ability to remain competitive in a global economy. The course also covers global supply chain management aspects such as outsourcing/offshoring and strategic use of information systems. Students are given realistic exercises and gain hands-on experience using a contemporary enterprise information system.

Credits

4

Prerequisite

COB core requirements and MGT 330.

Offered

fall semester