BSAD 1300 Introduction to Quality Management

4.5 - 0.0 - 4.5

Course Description

This course explores the origin and philosophy of quality management and the considerations that go with adopting such a philosophy. This concept, that quality products and services best determine the success of an organization, is a blending of the old and the new, foreign and domestic. Students are introduced to the history of quality management and the pivotal individuals involved in the development of the philosophy. The course introduces the ramifications of adopting a quality management philosophy and how it impacts management and the individual worker.