HFT 1254 Lodging Operations
Introduces the student to the field of guest service operations. Designed for the student interested in managing hotels, motels, resorts, and other related lodging businesses. Provides the student with practical knowledge of the concepts and procedures used in managing commercial lodging operations and introduces the student to the rooming and guest service functions including theories and principles of guest service management used in the lodging industry. Provides the student the opportunity to develop human relations and customer service skills. Covers the operation of the various functions of the rooming department of a lodging operation.
Credits
3 cc
Offered
FA, SP.