Customer Service Representative (PSCSD)

Award:  Career certificate

Pathway to associate degree:  General Studies (GSAAS)

This career certificate prepares students to work as customer service representatives for business and industry. 

For more information about educational cost, median loan debt, and other important information related to this program, please visit our website at mccneb.edu/Academics/Programs-of-Study/Information-Technology-and-E-Learning/Information-Technology.aspx.

Requirements for Customer Service Representative career certificate (27.0 credit hrs.)

BSAD 1000	Introduction to Business	4.5 credits
HMRL 1010	Human Relations Skills	4.5 credits
	OR
WORK 1400	Employability Skills	4.5 credits
INFO 1001	Information Systems and Literacy	4.5 credits
INFO 1008	Business Office Communications	4.5 credits
INFO 1010	Customer Service Skills	4.5 credits
INFO 1211	Microsoft Word	4.5 credits