Program Complaints
Submission of Program Complaints
Students who have complaints about any aspect of the Entry-level OTD Program should speak with their faculty advisor, the Program Director, or the Department Chair, as well as their class representative to the faculty, to determine if there is a reasonable solution that can be negotiated. If the student does not get satisfaction through this mechanism, he or she must submit a formal written letter of complaint to the Department Chair with the following information:
- Identify the person making the complaint
- Set forth and clearly describe the specific nature of the complaint and steps taken to date
- Provide supporting evidence and/or data for the complaint
- Specify the changes that are sought by the complainant
Resolution of Program Complaints
All program complaints will be handled by the Department Chair who will notify the complainant in writing of any action taken.