11.2.3 Resolution of the Complaint
The complaint is initially addressed at the next department Executive Committee meeting. If the complaint is not resolved here, then the student may write a supplemental petition to the departmental chair or designee for discussion at the next departmental Executive Committee meeting. If the complaint is still not resolved, the student may wish to follow the procedures as stated in the Institute Catalog (see 11.2.4 below). The student’s Primary Academic Advisor will be responsible for communicating the resolution of the complaint to the student in writing within one week. A copy of this written communication will be placed in the departmental Complaint file.