Catalog 2020-2021

Demonstrate effective written and oral communication skills, with a particular emphasis on communicating technical information in both written and oral forms.
Demonstrate facility with current software applications.
Plan, organize, lead, and control a broad range of business and industry related activities that allow organizations to operate efficiently and effectively.
Apply management techniques to monitor and direct the work of operative employees.
Demonstrate an understanding of basic laws and regulations that apply to business and industry.
Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace.

Graduates of the certificate program in General Supervision specialization will be able to complete the following tasks:

Demonstrate effective written and oral communication skills, with a particular emphasis on communicating detailed operating instructions in both written and oral forms.
Demonstrate facility with current software applications.Apply management techniques to plan, direct, and monitor the work of operative employees.
Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace.

Graduates of the certificate program in Human Resources Management specialization will be able to complete the following tasks:

Demonstrate effective written and oral communication skills, with a particular emphasis on communicating technical information in both written and oral forms.
Implement organizational policies and procedures for recruiting, orienting, training, and assessing staff performance.
Demonstrate an understanding of basic laws and regulations as they apply to employment.
Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace.

Graduates of the certificate program in Operations Management specialization will be able to complete the following tasks:

Demonstrate effective written and oral communication skills, with a particular emphasis on communicating technical information in both written and oral forms.
Demonstrate an operational understanding of industrial processes, scheduling and cost control, and quality principles.
Demonstrate the ability to plan, organize, lead, and control industrial operations employees to optimize effectiveness and efficiency.
Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace.

Graduates of the certificate program in Quality Assurance Specialist specialization will be able to complete the following tasks:

Demonstrate effective written and oral communication skills, with a particular emphasis on communicating technical information in both written and oral forms.
Demonstrate the ability to discuss the DMAIC approach to quality improvement.
Utilize data gathering procedures to determine areas affecting quality.
Utilize basic statistical tools for evaluating outcomes of solutions.
Demonstrate the ability to initiate a Six Sigma Green Belt project and supervise a team that brings it to successful completion.
Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace.

Graduates of the certificate program in Quality Assurance Professional specialization will be able to complete the following tasks:

Implement leadership skills in a team setting.
Utilize facilitation skills.
Implement statistical tools for process improvement.
Ensure proper controls are in place to maintain improvement of process or flow.
Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace.

Graduates of the certificate program in Supply Chain Management specialization will be able to complete the following tasks:

Demonstrate effective written and oral communication skills, with a particular emphasis on communicating technical information in both written and oral forms.
Demonstrate facility with current software applications in general, particularly with enterprise resource management software.
Apply management techniques to monitor and direct the work of operative employees in the areas of material control, warehousing, and transportation.
Demonstrate the personal and professional ethics and interpersonal skills that are expected in the workplace.