SOCW 2010 Introduction to Case Management (3-0-3)
This course presents the how-to of human service case management. Students will learn the step-by-step process of case management from the initial referral for services to the determination of eligibility for services, writing a formal plan for services, case documentation techniques, techniques for monitoring a client's progress through the service delivery system, and case closure and follow-up activities. This course will include information on how to access community resources; how to interpret and utilize information from other professionals; and the development of interviewing, intervention, case recording, and caseload management skills. This course will also cover legal and ethical issues in human services.
Prerequisite
Program admission