Academic Support Services
The Office of Student and Alumni Services (OSAS) provides support for students for personal and academic needs. See section 5.2.6 on Accommodations for Class and Examinations below. The School of Health and Rehabilitation Sciences (SHRS) also provides an Academic Support Counselor whom students may contact for assistance in matters related to academic performance.
Academic support services can also assist students in navigating challenges with peers, colleagues or mentors. If experiencing challenges with an Academic Advisor or Research Mentor, the following options may help you to obtain support or resolution to your concerns:
- Discuss your concerns with your Research Mentor directly as part of regular meetings. Aim to be proactive with raising small concerns, rather than reactive with concerns that have compounded over time.
- Discuss your concerns with your Academic Advisor and seek their support as a member of your advising team.
- Connect with the SHRS Academic Support Counselor, who is trained to support IHP students with communication, managing difficult conversations, and conflict resolution. In addition (or alternatively), seek support and counsel from EAP.
- Raise your concerns with the Program Associate Director or Director.
- If your concerns remain unresolved following steps 1-4, refer to Section 11 of this document (Petitions and Complaints).
View more detailed Academic Support Services for Students on the IHP website.
An Incident Report Form has been provided by OSAS to enable students to describe a concerning experience or an apparent violation of MGH Institute policy in their own words, and submit relevant details easily. The Form is accessible by phone, device, or computer. Students can also submit reports in person by visiting OSAS in Building 39. All reports will be treated with utmost confidentiality. OSAS staff will follow up on all reports received.