400

This course covers the WAN technologies and network services required by converged applications in a complex network. The course enables students to understand the selection criteria of network devices and WAN technologies to meet network requirements. By the end of this course, students will be able to: configure and troubleshoot network devices; resolve common issues with data link protocols; resolve common issues with OSPF, EIGRP, and STP in both IPv4 and IPv6 networks; implement virtual private network (VPN) operations in a complex network. The course includes activities using Packet Tracer, hands-on lab work, and a wide array of assessment types and tools. Pre-requisite(s): CCNA 210 and CCNA 302. Co-requisite(s): None. 5 quarter hours

This course prepares students to enter into entry level IT support and networking careers by building skills around managing tickets, troubleshooting, escalating, and providing excellent customer service - all while applying knowledge gained in previous CCNA courses. In addition, students will rigorously prepare for the CCNA exam by taking practice tests, analyzing their results, and creating and following individualized study plans. Students will also learn a variety of test taking and studying strategies in preparation for the CCNA certification exam. Pre-requisite(s): CCNA 210 and CCNA 302. Co-requisite(s): None. 5 quarter hours