Students learn office practices used in today’s businesses. Student enhance their knowledge and skills about office trends, issues, and policies by researching and discussing topics including administrative professional careers, professional image and office behavior, employer expectations, employee responsibilities and skills, personal communication skills, planning meetings and effective note-taking skills, understanding office financials, coordinating travel, personal organization, problem-solving and decision-making techniques, stress management control, and leadership skills and strategies. Students also learn to use the digital notebook Microsoft OneNote to create, edit and maintain electronic notebooks and to share the information to collaborate with office staff.