Grievance Procedure
Step One
The student should meet with the Manager of Student and Disability Services to discuss the accommodations received or denied.
Step Two
If, after the discussion, the student still feels that he/she does not understand why he/she was not approved for certain accommodations, or the accommodations were not appropriately provided, the student should request a written explanation of the decision. The request should be made in writing to the Manager of Student and Disability Services. The Manager of Student and Disability Services will provide the student with a written explanation within three business days.
Step Three
If the student disagrees with the written explanation provided by the Manager of Student and Disability Services, the student may request reconsideration of the decision in writing to the Dean of Student Affairs. In this case, the Dean will convene an ad hoc committee comprised of the Institute’s ADA Compliance Officer and other faculty and administrators. If necessary, the Dean of Student Affairs may request additional medical documentation or an independent medical opinion on the request for accommodation, or gather any information pertinent to the request for accommodation. The ad hoc committee will come to a decision within 5 business days of the written request from the student.