Tuition Refund Appeal
This policy pertains only to a course or courses from which a student withdrew and appeal is being made for a refund beyond the
established university refund policy.
Note that all appeals where a grade (A, B, C, D, F, N) has already been submitted must go through the academic appeals policy.
Appeals Process:
Students may submit an appeal for a refund beyond the university refund policy by submitting a request in writing. The appeal must be submitted within 90 days of the withdrawal date noted in the Student Information System (Banner). Appeals for charges for withdrawals of courses older than 90 days cannot be considered and all charges apply.
Appeals should be submitted in writing or via email to the Director of Advising.
The Refund Appeal Committee will meet monthly during the final week of the month. All appeals must be received at least 24 hours in advance of the meeting in order to be considered.
Appeals are limited to exceptions to the refund policy based on a factor related to National Louis University. Appeals may be submitted for extenuating circumstances. In cases where the appeal is based on extenuating circumstances, documentation must be included with the request for appeal.
The Refund Appeal Committee will notify the student via their NLU and personal email address of the outcome within one business day of the meeting. Students dissatisfied with the decision may appeal by submitting their request in writing, within 60 days after the appeal committee decision, to the Executive Director of Advising.