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/Institutions/MGH-Institute-of-Health-Professions/json/Current/CSD-CERT-Program-Manual-local.json
/Institutions/MGH-Institute-of-Health-Professions/json/Current/CSD-CERT-Program-Manual.json
Contents
1. Introduction
Advising
2. Academic Standards
4. General Academic Policies
12. Awarding of the Graduate Certificate in Literacy and Language
5. Violations of Academic Integrity
6. Violations of Professional and Ethical Standards
7. Appeals Process
8. Complaints
8.1 Complaint Process
8.2 Format of Complaints
8.3 Consideration by CSD Leadership
8.4 Appeal to CSD Faculty
8.5 Documentation of the Complaint Process
9. Academic Support Services
10. Employee/Student Assistance Program
11. Further Information
3. Academic Review Procedures
Appendices
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CSD-CERT Program Manual
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8. Complaints
> 8.1 Complaint Process
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8.1 Complaint Process
Complaints should be submitted in writing to the Program Director or the Department Chair. The advisor will then forward the document to the appropriate parties for consideration. While every effort will be made to address the complaint, the student should not expect an immediate response.
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8. Complaints