Rooms Division Management Technical Certificate (ROOMS-CT)
The purpose of this program is to prepare students for employment within the Hospitality industry in positions involving hotel management. Positions including: Guest Services Representative, Guest Services Specialist, Concierge, Front Office Representative, and Front Office Lead in the hospitality industry and/or to provide supplemental training for persons previously or currently employed in these occupations. The content includes, but is not limited to, identifying the organization and function of the hospitality industry, performing general hotel duties, managing the front office, demonstrating use of a property management system, identifying effective selling techniques, understanding marketing and business fundamentals, developing customer service skills as well as developing communication and human relations skills. This technical certificate is part of the Hospitality and Tourism Management AS degree.
Certificate Requirements
Required Courses
| HFT 1000 | Introduction to the Hospitality Industry | 3 cc |
| HFT 1254 | Lodging Operations | 3 cc |
| HFT 1313 | Hospitality Property Management | 3 cc |
| HFT 1410 | Hospitality Industry Accounting | 3 cc |
| HFT 2211 | Hospitality Resource Management | 3 cc |
| HFT 2451 | Cost Control and Purchasing^ | 3 cc |
| HFT 2500 | Marketing in the Hospitality Industry | 3 cc |
| HFT 2600 | Concepts of Hospitality Law | 3 cc |
| Two Hospitality Management Electives | 6 cc |
Hospitality Management Electives: See Program Contact for approval of Hospitality Management electives.
Total Credit Hours: 30